Our policy is valid for 14 days. Should 14 days elapse since receiving the items, we regretfully cannot offer a refund or exchange. A return can be requested within 14 days after receiving the item. The buyer is responsible for covering the shipping costs and taxes when returning the item. Be aware that the 14-day return policy does not apply to unique two-color custom BMW badges. These made-to-order badges are non-returnable unless defective or damaged upon arrival.

Please note that returns are also not acceptable for sets with badges for BMW models featuring custom-shaped badges, as they are individually printed and painted for each customer. Sales items, including those with discounts, are also not eligible for a refund.

To qualify for a return, the standard glossy black badge must be unused and in the same condition as when you received it, including the original packaging. Additionally, we require proof of purchase or a receipt from us to process your return.

Once your return is received and looked at, we will send you an email or message via phone to notify you that we have received your returned item. We will also be notifying you of the approval or rejection of your refunded item.

If you are approved, then your refund will be processed, and the credit will be returned to its original payment method within a couple days.